FAQ

Our Products and Services... 

How can I save money on my order?

There are 4 main ways you can save money.

  1. You can use the discount codes that are offered for use at checkout.
  2. Buy multiple bags of coffee up to 20 pounds and pay only $6.95 for shipping.
  3. Place an order of $75 or more and receive Free Shipping. 
  4. Combine your orders with friends, neighbors, coworkers and family to save on Shipping.  

How Large Are 2DogJava Coffee Bags?
We sell our coffees in 8 oz. and 1 lb bags and some in 5 lb bags.  You may see different sizes in Samplers and Gift Baskets.

What Is The Quality Of Your Coffee?

We provide high quality coffee from all over the world, and pride ourselves with our products as well as the quality of our roasting process.  We believe our customers deserve the best, as we provide "gourmet quality coffee" for the utmost satisfaction of our customers. 

Is It Safe to Order on 2DogJava’s Site?
Yes, it is! We do not process, or keep any sensitive personal information on our website. Your payment information is processed through a secure Stripe platform. 

Can I Place an Order Over The Phone?

No. We are strictly an online business. 

Shipping...

Can I Place an Order to be Shipped to A Different Address Than My Billing?

Yes. Please fill out "ship to" information with correct info. 

Can I Track My Order?
Yes. We provide tracking number for our shipments via email as soon as your package is shipped out. 

How Long Does It Take to Get My Order?

Depending on your shipping address, orders usually take from 1 to 5 business days by Fedex Ground.  See our Fedex Shipping Map.

How much does it cost for Shipping?
We have a flat fee of $6.95 for our Fedex Ground Shipping.  You can save on shipping by purchasing multiple products up to 20 lbs as long as they are going to the same shipping address.

Are Shipping Costs Refundable?
Shipping costs are non-refundable. However, if you are not satisfied with your coffee, please contact us, we will send you a new product, or issue a refund for the coffee (less shipping cost.)

See our Shipping Policy

Do You Ship Outside of United States?
We currently work within United States only. 

Returns...

See our Returns Policy

Payment...

What are your payment options?

We process our payments through a secure payment gateway called Stripe, and accept all major credit and debit cards. We do not accept CODs, cash, money orders, or checks.

 

 

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